Business Coaching
& Consultation

We review the information you provide, complete and submit the payer application, verify receipt when possible, respond to payer requests with your cooperation, follow up, correct returned items, handle contracts under a limited power of attorney when applicable, and provide final approval or denial documents.

Payer selection, rate negotiation, EFT or ERA setup, directory verification, claims and billing, EHR or clearinghouse setup, locations added after submission, demographic maintenance, recredentialing, or revalidation.

One panel covers one provider, one payer, one tax ID, and all locations disclosed before the initial submission. Another provider, payer, or tax ID is a separate purchase. Group practices may purchase work separately for each applicable provider and tax ID.

An associated EAP may be included when it is available through the selected payer and requested as part of the initial work at no additional cost.

Consultation is billed in 15-minute increments with a 15-minute minimum.

CAQH setup or substantial completion is $75. NPI setup is $75 when all required records are available. Portal setup is $75 per portal, including Cigna for Health Care Professionals, Availity Essentials, or Provider Express. Do-it-yourself setup is encouraged when practical.

CAQH should ideally be complete, current, and attested before full-service work begins. Minor corrections are included. Meaningful setup, data entry, document uploads, or gap resolution require the $75 CAQH add-on.

Payer processing commonly takes two to six months or longer. Approval and timing cannot be guaranteed, and a long payer processing time is not a basis for a refund.

Tiny Planet reviews eligibility, requested services, and capacity. If the request is a fit, Tiny Planet confirms the service and exact price. An inquiry does not reserve capacity.